Return & Refund Policy
At Deocart, customer satisfaction is our priority. We aim to provide a smooth and transparent return experience for every order.
Eligible Returns
Returns are accepted only for damaged, defective, or incorrect products received by the customer.
- Return request must be raised within 48 hours of delivery.
- Products must be unused and in original packaging.
- Items should include all accessories and tags.
Non-Returnable Items
- Used or opened products
- Products damaged due to misuse or mishandling
- Items without original packaging
- Products marked as non-returnable during sale or promotion
Return Process
To request a return, please email us with your order details and issue description.
- Email us at: deo.cart95@gmail.com
- Share clear images or videos of the product issue
- Our support team will review and verify your request
Refund Policy
Once the returned item is received and inspected, eligible refunds will be processed to the original payment method within 5–7 business days.
Replacement Policy
In certain cases, we may offer a replacement product instead of a refund based on product availability and issue type.
Order Cancellation
Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
Return Shipping Costs
Return shipping charges will be covered by Deocart only for damaged, defective, or incorrect products.
Important Note
Deocart reserves the right to reject return or refund requests that do not meet the conditions mentioned above.
Contact Us
For any return, refund, or replacement related queries, feel free to contact us at: